Privacy Policy

1. Introduction

LeasingVoice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management communication platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company name
• Lead Data: Contact information and communications for prospects you manage
• Communication Data: SMS messages, emails, and call logs processed through our platform
• Property Information: Details about properties you manage
• Usage Data: Information about how you interact with our Service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Twilio for SMS, Resend for email)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your personal information
• Request portability of your data
• Withdraw consent where processing is based on consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our Service integrates with third-party services including:

• Twilio: For SMS and voice communication services
• Resend: For email delivery services
• Supabase: For database and authentication services
• Anthropic: For AI-powered features

Each of these services has their own privacy policies governing the use of your information.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@leasingvoice.com